Mean People Suck Blog

How to Live Your Best Life Despite Mean People

How to Live Your Best Life Despite Mean People

We all want the same things, don’t we? We want to be happy in our lives and jobs. I hope and pray very few of us wake-up and say, “How can I make today worse than yesterday?”   We want to make a difference, to do great things with our “one wild and precious...

How Empathetic Storytelling Drives Success

How Empathetic Storytelling Drives Success

In 2004, a Carnegie Mellon University study looked at the impact of empathetic storytelling. They studied participants who received two different kinds of donation requests from the well-known nonprofit Save the Children, an organization that aims to promote all...

The Simple Reason Why Most Managers Suck

The Simple Reason Why Most Managers Suck

Think back to a time when you realized that the project your boss asked you to do was flawed. Maybe it included trying a new software application, or implementing a new process, or chasing the latest buzzword in your industry. You know it won't work. However, because...

How to Sell Your Boss on Empathy

How to Sell Your Boss on Empathy

“Behind every bad idea is an executive who asked for it.” After holding 53 jobs in my life and my months of research to write “Mean People Suck”, I penned this quote. Besides my love for my family, it’s one of the few things I know to be true in life. I’ve been there....

14 Books That Inspired Mean People Suck

14 Books That Inspired Mean People Suck

Since the launch of Mean People Suck last year, many people have asked me what inspired me to write the book. Aside from my many experiences, challenges, and some surprising moments, I was also inspired by some amazing writers and books that came before Mean People...

Why Org Charts Create Most of The Problems In Corporate Culture

Why Org Charts Create Most of The Problems In Corporate Culture

No matter what level of work experience you have, we can agree on one thing: office politics SUCK.  Perhaps you saw someone's passive-aggressive note in the kitchen, asking for people to clean up after themselves. Or maybe it was a coworker taking credit for a project...

Why the US is Facing an Empathy Deficit And What We Can Do About It

Why the US is Facing an Empathy Deficit And What We Can Do About It

In this article, we're continuing the series exploring the resources I came across while writing Mean People Suck. Today I want to discuss an article that explored the findings of a study that focused on empathy among college students. The study, by the University of...

How Champion Leaders Foster Innovation

How Champion Leaders Foster Innovation

Innovation may be a bit of a buzzword these days. However, in an era with continually changing technology, research indicates it is a top priority for senior executives. Many leaders may not feel confident in their ability to foster innovation. In researching my...

Empathy in Politics? It’s Complicated

Empathy in Politics? It’s Complicated

One of the questions I wanted to answer when I wrote Mean People Suck is: What happens to empathy when we get older? Why does it seem to disappear somewhere between childhood and adulthood so we end up living in a world where a lot of people, from managers at work to...

What You Can Learn from Ticked Off Customers

What You Can Learn from Ticked Off Customers

“Your most unhappy customers are your greatest source of learning.” - Bill Gates In today's world, there are multiple ways for customers to voice their displeasure with your company. They can complain to management, share their displeasure on social media, write a...

Three Powerful Stories about How Empathy Can Benefit Businesses

Three Powerful Stories about How Empathy Can Benefit Businesses

A quick search on empathy and business may indicate that it’s somewhat of a buzzword in marketing circles. Skeptics may even go as far as to say, “Empathy is for losers! Winners focus on getting the job done.” However, in my experience, the business world often...

Follow Dave Grohl’s Example and Pour Your Fans A Beer

Follow Dave Grohl’s Example and Pour Your Fans A Beer

In the various speaking engagements and articles I've written in the past few years, I make no secret of the fact I have held 53 jobs. I did not love many of my roles. When I started to dig into the research about employee happiness, I discovered I am not alone....

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