Mean People Suck Blog

Overcoming Bad Management Decisions with the Power of Empathy

Overcoming Bad Management Decisions with the Power of Empathy

In the first chapter of Mean People Suck, I discuss “The Illusion Point” – the concept that many people think they understand marketing and have great ideas, even when they’re going against the evidence provided by data. This is especially true in the case of CEOs,...

Empathy in the Workplace: How Does Your Company Stack Up?

Empathy in the Workplace: How Does Your Company Stack Up?

In case you haven’t heard, empathy in the workplace has made a big splash in the business world. Turns out, making empathy a priority at your workplace doesn’t only put you on Santa’s “nice” list, but it’s also incredibly profitable for business. Take that, Mr....

Why the US is Facing an Empathy Deficit And What We Can Do About It

Why the US is Facing an Empathy Deficit And What We Can Do About It

In this article, we're continuing the series exploring the resources I came across while writing Mean People Suck. Today I want to discuss an article that explored the findings of a study that focused on empathy among college students. The study, by the University of...

Buy A Mean People Suck T-Shirt and Get A Signed Copy of the Book FREE

Buy A Mean People Suck T-Shirt and Get A Signed Copy of the Book FREE

From now though the holidays, I'm offering a free signed copy of my book Mean People Suck ($15.99 retail) with any purchase of a Mean People Suck t-shirt. I'm even giving a 20% discount off of the t-shirts. Shop now! I'll also send you a copy of the Audiobook Visual...

Empathy in Politics? It’s Complicated

Empathy in Politics? It’s Complicated

One of the questions I wanted to answer when I wrote Mean People Suck is: What happens to empathy when we get older? Why does it seem to disappear somewhere between childhood and adulthood so we end up living in a world where a lot of people, from managers to...

Why We Learn Empathy Then Lose It.

Why We Learn Empathy Then Lose It.

It's The Key To Happiness. With 53 different jobs under my belt, I’ve seen my share of bad bosses. I’ve also seen some co-workers who undermine their colleagues every chance they get. Part of the reason people yell at, gossip about, and undercut others at work is...

This Little Girl Crying Shows Us How Empathetic People Inspire

This Little Girl Crying Shows Us How Empathetic People Inspire

When was the last time you cried at a movie? Or felt compassion when a co-worker told you his child was getting bullied at school, or that his father just passed away? Does your heart go out to the neighbor’s three-legged dog when you see her hobble along the sidewalk...

How to Live Your Best Life Despite Mean People

How to Live Your Best Life Despite Mean People

We all want the same things, don’t we? We want to be happy in our lives and jobs. I hope and pray very few of us wake-up and say, “How can I make today worse than yesterday?”   We want to make a difference, to do great things with our “one wild and precious life,” as...

How Empathetic Storytelling Drives Success

How Empathetic Storytelling Drives Success

In 2004, a Carnegie Mellon University study looked at the impact of empathetic storytelling. They studied participants who received two different kinds of donation requests from the well-known nonprofit Save the Children, an organization that aims to promote all...

How to Sell Your Boss on Empathy

How to Sell Your Boss on Empathy

“Behind every bad idea is an executive who asked for it.” After holding 53 jobs in my life and my months of research to write “Mean People Suck”, I penned this quote. Besides my love for my family, it’s one of the few things I know to be true in life. I’ve been there....

Why Org Charts Create Most of The Problems In Corporate Culture

Why Org Charts Create Most of The Problems In Corporate Culture

No matter what level of work experience you have, we can agree on one thing: office politics SUCK.  Perhaps you saw someone's passive-aggressive note in the kitchen, asking for people to clean up after themselves. Or maybe it was a coworker taking credit for a project...

Your Company Probably Sucks and Your Customers Know It

Your Company Probably Sucks and Your Customers Know It

Does your company put the needs of employees ahead of self-preservation? Is employee engagement or customer satisfaction measured and rewarded? Do you pay your vendors in 90+ days? Have you defined a purpose for your organization that is greater than selling stuff? If...

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