Mean People Suck Blog

Performance Reviews Suck – The Case for Eliminating Annual Reviews

Performance Reviews Suck – The Case for Eliminating Annual Reviews

The annual performance review has become something employees and, as it turns out, managers dread. Stories abound on the Internet of people complaining about the dreaded annual performance review A recent study found that only 8% of companies believe their performance...

How Awareness and Empathy Can Improve Your Job Performance

How Awareness and Empathy Can Improve Your Job Performance

According to Harvard Business Review (HBR), 99% of surveyed working adults in the US report having worked with at least one person who lacks social and self-awareness. While 73% of respondents indicate it was a coworker, 32% report it was their boss. A lack of...

This 22-Year Old Book Proved That Happy Employees Equals Better Profits

This 22-Year Old Book Proved That Happy Employees Equals Better Profits

When you master the concept of the service profit chain, you can unlock the secret to higher profits. This groundbreaking idea shows the irrefutable link between employee satisfaction, customer loyalty, and ultimately, profits. If you haven’t read the book of the same...

Most Marketing Sucks: How a Culture of Empathy Can Save It

Most Marketing Sucks: How a Culture of Empathy Can Save It

Digital technology has changed everything: how we interact with the world, how we learn, how we buy stuff, even how we date. For marketers, it has dramatically interrupted our marketing mix and the expectations from senior executives. This disruption has forced...

Should Marketing Take On Culture and Employee Engagement

Should Marketing Take On Culture and Employee Engagement

No department understands the need for change like marketing does. We've been forced to adopt new technology, upskill like crazy, reshuffle positions and create new roles to manage content marketing, social media marketing, and marketing analytics. Marketing has...